Refund policy

Arnold Prints® offers a 14-day return policy for non-customized and non-print on demand items, as these are primarily printed on demand to minimize waste. To qualify for a return, the item must be in the same condition as received, unworn or unused, with original tags and packaging, and accompanied by a receipt or proof of purchase. Customized items are not eligible for return. To initiate a return, please email us at sales@arnoldprints.com. We will provide a return shipping label and instructions upon acceptance of the return. Unauthorized returns will not be accepted.

Addressing Damages and Issues If your order arrives defective, damaged, or incorrect, please contact us immediately for resolution. For items damaged in transit, please file a claim with the shipping company.

Non-Returnable Items We do not accept returns for perishable goods, custom products, personal care items, hazardous materials, flammable liquids, or gases. If you have any concerns about your specific item, please reach out to us. Note that sale items and gift cards are also non-returnable.

Exchanges For exchanges, return the item you have, and once the return is accepted, make a new purchase for the desired item. Exchanges are only applicable to non-customized products.

Refunds Upon receiving and inspecting your return, we will inform you if the refund is approved. Approved refunds will be processed to the original payment method. Please be aware that your bank or credit card company may take additional time to process and post the refund.